Frequently Asked Questions
Answers to common questions about orders, shipping, returns, and payments.
How long does shipping take?+
Orders are processed in 1–3 business days. US delivery typically takes 7–21 business days; international orders may take 14–35 business days. See our Shipping Policy for details.
Do you ship internationally?+
Yes, many products ship internationally. Customs duties and import taxes may apply and are the customer's responsibility unless stated otherwise at checkout.
Is my payment secure?+
Yes. Payments are processed by Stripe. We never store your full card details on our servers.
How do I track my order?+
You will receive a confirmation email after purchase. Tracking details are sent when your order ships, if available from the carrier.
What is your return policy?+
You may request a return within 30 days for eligible unused items. See our Return Policy and Refund Policy for full details.
How do I contact support?+
Email us at [email protected]. We aim to respond within 1–2 business days.
Still need help? Email [email protected]