Shipping Policy

Order processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing may take longer during peak seasons or for customized items.

Delivery estimates

Delivery times are estimates, not guarantees. Customs clearance, weather, and carrier delays can affect arrival dates.

• United States: 7–21 business days after processing.
• International destinations: 14–35 business days after processing.
• Some products ship from international suppliers and may arrive in separate packages.

Shipping methods

We work with trusted carriers and fulfillment partners. Available shipping methods and any applicable fees are shown at checkout.

Tracking

When tracking is available, we email tracking details after your order ships. Tracking updates may take 24–72 hours to appear after dispatch.

Customs and duties

International customers are responsible for import duties, taxes, and customs fees unless otherwise stated at checkout.

Lost or delayed packages

If your order is significantly delayed or appears lost, contact [email protected] within 30 days of the estimated delivery date so we can investigate with the carrier.